I want to commend Quincy Ewing for a job well done.  I hit a deer on Tuesday evening 3/21/17 with my brand new car.  I reported the claim that evening to a very nice lady, Lavern,  who gave me a claim # and said that someone would be in touch within 2 days.  Quincy Ewing called on Wednesday 3/22/17 around 1:00 pm.  He came to my house within an hour.  He was very professional and did the damage estimate very expeditiously.  I told him I wanted the repair work done at Hanover Toyota and he faxed all the paperwork promptly to them.  He also made the reservation with Enterprise for me to have a rental car.  He went above and beyond my expectations.  He turned a very upsetting situation into a very pleasant experience.  This is the first time I have had to file a claim with Travelers and I have been very satisfied.

Thank you,

Elaine Allan